LENMED AIR 2019.pdf

STRATEGY MATERIAL MATTERS Lenmed engages a process to identify the economic, environmental and social matters that management believes could most substantively impact the Group’s ability to create value. Various internal and external influencers are considered when prioritising each matter. Lenmed takes a pragmatic and risk-informed approach to steady growth, based on a solid balance sheet and constant enhancement of our management capacity and systems, while providing affordable and quality medical experiences that will continue building the Lenmed brand. To remain sustainable, we pay close attention to our performance, compliance and community relationships. VALUE CREATION Increasi ng competition Improving healthcare efficiency for patients and providers Strategic differentiation Relationships with medical schemes Technology Growing complexity of healthcare regulation Scarcity of skills in Southern African healthcare Build critical mass Operate efficiently Expand and grow Lenmed’s value creation for shareholders and other stakeholders is founded in our deep and broad knowledge of Southern Africa’s healthcare industry. We recruit a well- balanced mix of experienced health practitioners and younger, highly-qualified professionals to collaborate in our medical facilities across our operating region. Our Board and management are adept in identifying expansion opportunities in high- potential areas where competing healthcare groups have yet to enter. Value is created by restoring underperforming medical facilities to healthy cash flows, or by building compact and efficient hospitals in underserved areas. Additional specialities are added at facilities, based on demand. Although a non-listed company, Lenmed governs itself in accordance with the principles of the King IV™ Report on Corporate Governance for South Africa, 2016 (King IV™). We utilise the International Integrated Reporting Council’s (IIRC’s) <IR> Framework to structure our Annual Integrated Report to shareholders and stakeholders. These day-to-day activities enable Lenmed to function and attract medical personnel and patients to our hospitals. Under expert and consistent management, Lenmed has developed a sound reputation for providing healthcare, supported by standard operating procedures that are continuously improved through benchmarking and new technology. Business activities and services Lenmed is committed to ethical and sound corporate governance. Governance Refer to delivering on our strategy on page 34 LENMED ANNUAL INTEGRATED REPORT 2019 23