LENMED AIR 2019.pdf

+ Determining the critical mass of infrastructure and staff required optimum growth while reducing debt risk + Identifying potential acquisition targets that fit our risk appetite and expansion parameters + Conducting a brand audit to ensure Lenmed has the brand awareness and status to underpin our expansion + Identifying the professionals who will best guide and assist the Lenmed Board to deliver against our goals + Relaunching our growth programme in line with updated investment criteria + Improve cost management at our facilities + Introducing cutting-edge technology equipment, including Artificial Intelligence, to our operating systems and wards + Securing additional doctors and specialists in casualty, pathology, radiology, fertility, maternity and home care + Auditing the Group’s resources activity, including: – senior and middle management efficacy – the recording of and adherence to internal controls – hospital performance against Council for Health Service Accreditation of Southern Africa (COHASA) standards – relationships with the MAFs – adherence to bank covenants – assessment and revision of financial policies, targets, objectives, Charters and other corporate functions – compliance with statutes, regulations and Government policies – review of licences for compliance and status – assurance of B-BBEE rating and status + Improving patient outcomes and service standards to attract doctors and patients + Motivating a settled and enthusiastic staff base, supported by expert and experienced doctors + Expanding our footprint in locations that will attract MAFs and investors + Establishing a consultancy team with the specific mandate of implementing a business model for guiding third parties in establishing healthcare facilities in Africa + Marketing medical tourism to foreign tourists and establishing additional facilities where demand is identified + Seeking out those features that will make Lenmed truly distinctive + Acquiring brownfield facilities for revitalising in the Lenmed way ACTIONS REQUIRED FOR ACHIEVING STRATEGIC OBJECTIVES LENMED ANNUAL INTEGRATED REPORT 2019 35

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