LENMED AIR 2019.pdf

Clinical governance report Introduction It is a year since Lenmed’s clinical governance framework was launched — striving for improvement in clinical quality has become a key focus for the Group. Implementation of the clinical governance framework is being driven through the Group Clinical Governance Committee and through Lenmed’s senior management (i.e. Hospital Managers and Group Managers). Successful implementation of this framework is only possible through these senior managers, who provide strong leadership, visible and active support, and demonstrate commitment towards clinical governance. Clinical governance framework and pillars The framework is built on the Lenmed values and at the foundation are the standards, policies and procedures determined by our Group functions. Our people, patients and specialists are at the core of the framework, supported by the clinical governance pillars. Both sides represent our management systems and leadership practices. The overarching and driving force are the Group’s vision and strategic objectives. Within each pillar are outputs (or improvement expectations), driven by Group Managers individually or collectively and in collaboration with hospital leadership and operational teams. Management Systems Practice Leadership ENVIRONMENT OUR VALUES Customer Excellence Clinical Outcomes Clinical Risk Management The Lenmed Way (Best Practices) Clinical Efficiency Compliance (Legal/ Audit/Accreditation) OUR PATIENTS OUR SPECIALISTS OUR PEOPLE + Nursing + Pharmacy + Human resources + Quality + Engineering + Procurement + Finance + Marketing + Shared services + IT + Patient services + College of Learning VISION STRATEGIC INTENT 56 HOW WE PERFORMED