LENMED AIR 2019.pdf

+ Working capital + Loans + Operational and capital expenditure + R2 546.1 million revenue + R142.6 million core headline earnings + A healthy balance sheet and sufficient working capital to fund our operations supports long-term sustainability pg 38 + Acquiring new hospitals + Enhancing established hospitals + Managing hospitals for third parties + Head office equipment + Technology + 11 hospitals + 1 785 registered beds + Operational efficiencies + Our hospitals generate cash flows that fund developments and repay debt + New developments support long-term revenue generation and capital growth through a growing portfolio + A geographically diversified portfolio of quality private hospitals in underserviced areas pg 38 + 2 986 employees + Training + Remuneration and policies + Agency agreements + Qualified, experienced and motivated workforce + Ongoing skills development + Motivated staff to deliver our strategy + Skills attraction and retention + Skilled workforce + Alignment to our company values and habits + Diversity pg 44 Relationships with: + Patients + Investors + Communities + Doctors and nurses + Medical funders + Suppliers + Government at various levels + 55 free cataract surgeries for community members + Excellent customer satisfaction results shown in surveys + Discounts to financially disadvantaged patients of over R9.7 million + Brand reinforcement as well as clear and consistent messaging and market communication + Constructive interaction with all stakeholders + Sustained reputation among all stakeholders + B-BBEE contractors and workers to transform the industry + Long-term value for our community through CSI initiatives pg 48 + Quality policies, procedures and standards + Systems and analysis models, i.e. SAP + Alternative reimbursement pricing models + Legal and statutory compliance requirements + Cybersecurity + Trust and confidence + Performance improvement + Quality standards maintained and improved + Improved responses to changing consumer needs + Effective controls and processes + Recognition and enhanced reputation + Automation through technology + Communication interfaces pg 52 + Energy + Water + Land use + Cost savings and reduced consumption of fossil generated energy through technology updates and solar energy + Waste and water treatment initiatives + Reduced amount of resources used and waste generated + Lower cost of ownership and occupation of our buildings + The ability to operate with constrained water and electricity supply pg 54 INPUTS OUTPUTS OUTCOMES LENMED ANNUAL INTEGRATED REPORT 2019 17