LENMED AIR 2019.pdf

CHALLENGES + Continually introducing cutting edge technology and equipment, including artificial intelligence + Implementation of new technologies in operating systems and the wards + Compliance with statutes, regulations and government policies OPPORTUNITIES + Improvements in patient outcomes will attract doctors and patients + Training nursing practitioners + Secure medical product lines + Develop models that provide lower risk and lower costs to patients + Expand the capacity of existing facilities Intellectual resources CREATING VALUE In an industry heavily reliant on scarce skills and intellectual property, our economic value is not based solely on our ‘bricks and mortar’ healthcare facilities. How we extract the greatest value from operating these assets is a key to long-term viability. Leveraging our intellectual capital, whether learned within and outside of healthcare, enables us to implement our value creation strategy. WHAT IT IS Organisational, knowledge-based intangibles, including: intellectual property, such as patents, copyrights, software, rights and licences ‘organisational capital’ such as tacit knowledge, systems, procedures and protocols Ethekwini Hospital and Heart Centre was the first hospital to perform PAEDIATRIC CARDIAC SURGERY in KwaZulu-Natal Royal Hospital and Heart Centre has the only oncology unit in the Northern Cape to offer RADIOTHERAPY AND CHEMOTHERAPY Lenmed owns the ONLY RESPONSE VEHICLE in Africa equipped to treat heart attacks and strokes before reaching a hospital Implemented an online clinical decision support system — BLUEBIRD — to focus on patients at risk of infection and carry out therapeutic interventions HIGHLIGHTS LOOKING AHEAD For the current 2019/2020 financial year, we have prioritised: + Optimising information-sharing platforms + Encouraging a culture of innovation 52 HOW WE PERFORMED

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