Teamwork: a driver in the remarkable success of cardiac care at Ethekwini Hospital and Heart Centre

October 2023 – At the core of becoming the first hospital in Africa to be accredited by the American College of Cardiology (ACC), the Lenmed Ethekwini Hospital and Heart Centre, links its success to the extraordinary display of collaboration and dedication from everyone involved. Through the combined efforts of an exceptional team of medical professionals, cutting-edge technology, and unwavering patient support, the hospital has achieved remarkable outcomes in the treatment and care of cardiac patients.

In 2022, the health facility was recognised by the ACC for its demonstrated expertise and commitment to treating patients with heart attacks, following the rigorous evaluation of the team’s ability to assess, diagnose, and treat patients who may be experiencing a heart attack.

Under the guidance of cardiologists, experienced surgeons, and compassionate nursing staff, the cardiac care programme at the Ethekwini Hospital and Heart Centre has surpassed all expectations, providing comprehensive and innovative cardiac services to patients in their time of distress. The commitment to excellence and the tireless efforts of the entire team has resulted in improved patient outcomes, enhanced quality of life, and a higher standard of care.

With collaboration being the key contributor to the success of the cardiac care programme, Hospital CEO, Niresh Bechan, shares that the journey to being accredited was based on the team’s vision to improve patient care.

“Our work was centred around a team approach to treatment. Nothing can be done alone and the reality is that as a team member, you are as strong as the next link in the chain, and with a dedicated team, we work hard to ensure every patient receives exceptional care, timeously.”

The accreditation has ensured that the hospital’s standards of care are aligned with international best practices and that patients brought in are responded to effectively and efficiently. This is a testament
to patient-centred care that focuses on the overall well-being and satisfaction of each patient, as dedicated medical staff and support personnel go above and beyond to provide individualised care, offering emotional support, education, and personalised treatment plans to meet the unique needs of each patient.

With a host of a formidable team at its helm, the remarkable success of the cardiac care programme at Lenmed Ethekwini Hospital and Heart Centre has positioned it as a leader in the field of cardiac care.

Lenmed Ethekwini Hospital and Heart Centre is an ultra-sophisticated and digitally integrated hospital north of Durban boasting an extensive and leading adult and paediatric cardiac and cardiothoracic service offering. It is the only hospital in KwaZulu-Natal that offers much-needed services for paediatric cardiac surgery. The facility is the first and only in Africa to be awarded accreditation from the American College of Cardiology based on a rigorous evaluation of the hospital team’s ability to evaluate, diagnose, and treat patients who may be experiencing a heart attack.

Lenmed Ethekwini Hospital and Heart Centre is part of the Lenmed Group which proudly manages and owns 19 hospitals in 4 African countries.